1. Introduction

FlexSci Ltd. ("we", "our", or "us") operates www.flexsci.com website, This policy explains how we collect, use, and protect your personal information in compliance with Chinese laws including the Personal Information Protection Law.

By using our services, you agree to this policy.

2. Information We Collect

Personal Information You Provide:

  • Contact details (name, email, phone, company)
  • Account credentials
  • Business requirements

Automatically Collected Information:

  • Device and browser data
  • Usage patterns and analytics
  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions and manage accounts
  • Communicate with you
  • Ensure security and compliance
  • Personalize your experience

4. Data Sharing

We may share your information with:

  • Service providers (for hosting, payment processing, etc.)
  • Legal authorities when required
  • Business partners with your consent

We require all third parties to protect your data appropriately.

5. Data Security

We implement industry-standard security measures including:

  • Encryption of sensitive data
  • Access controls
  • Regular security assessments
  • Employee training on data protection

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion (subject to legal requirements)
  • Withdraw consent
  • Port your data in certain circumstances

7. Data Retention

We retain personal information only as long as necessary for:

  • Fulfilling the purposes outlined in this policy
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing agreements

8. International Transfers

As a Chinese company, we primarily process data within China. Any international transfers will comply with Chinese regulations including security assessments where required.

9. Cookies

We use cookies to enhance your experience. You can control cookies through your browser settings, but some features may not function properly without them.

10. Children's Privacy

Our services are not intended for children under 14. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

11. Policy Updates

We may update this policy periodically. We will notify you of significant changes through our website or direct communication.

12. Contact Us

For privacy-related questions or to exercise your rights:

This Privacy Policy is available in both Chinese and English. In case of discrepancy, the Chinese version shall prevail.